We're Hiring

Online Operations Assistant (Part-Time/Contract)

About Paper City Fabrics:
Paper City Fabrics is a fabric store based in Holyoke, Massachusetts, offering a curated selection of quality, affordable fabrics for sewing, quilting, and creative projects. We’re passionate about making fabric accessible to everyone and about supporting creativity in our community.

Position Overview:
We’re seeking a part-time Online Operations Assistant to help manage and maintain our online fabric store. This in-person position involves a variety of behind-the-scenes tasks that keep our online store running smoothly—from processing and photographing new fabrics to fulfilling customer orders. The schedule for this role is flexible. The assistant will have weekly deadlines to meet, but they can make their own schedule.

The ideal candidate is detail-oriented, organized, and comfortable working independently. They should have hands-on knowledge of fabrics and textiles and experience working with spreadsheets. Familiarity with online retail systems, like Shopify, is preferred.

Key Responsibilities:

  • Prepare fabric for online sale, including measuring, cutting, and labeling precuts.
  • Identify fabric types and content (cotton, linen, rayon, upholstery, etc.) accurately by touch and visual inspection.
  • Photograph fabrics using a smartphone camera.
  • Enter and organize product data in spreadsheets and upload listings to our point-of-sale (POS) system (Shopify).
  • Fulfill online orders, including pulling, packaging, and shipping fabric in a timely manner.
  • Maintain organization and consistency in product listings, file naming, and inventory records.
  • Meet weekly deadlines for processing new fabric and completing order fulfillment.

Required Qualifications:

  • Strong working knowledge of fabric types and content (cotton, linen, rayon, upholstery, etc.), plus the ability to identify them by touch and feel (required).
  • Experience with spreadsheets (Google Sheets or Excel) for inventory and data entry (required).
  • Must be available to work in person at Paper City Fabrics in Holyoke, MA.

Compensation:
$25/hour (10 hours per week)

To Apply:
Please send your resume and a brief introduction describing your experience to info@papercityfabrics.com